Society

Stakeholder Engagement

Dialog with stakeholders, information disclosure

Dialog with stakeholders

TAISEI holds various dialogues with the purpose of reconsidering our business activities through exchanges of information and communication with a wide range of stakeholders. We have also established an information disclosure policy and conduct our business activities in accordance with that basic policy.

Dialog with stakeholders

■ Customers
We conduct satisfaction surveys to accurately ascertain customer requests.

■ Shareholders
We encourage communication through general meetings of shareholders and the publication of shareholder newsletters.

■ Shareholders and investors
We hold briefings at which the president explains our performance and business strategies and engages in an exchange of opinions, which we feed back to the management team.

■ Suppliers
We established a procurement policy and aim to help create a sustainable society together with suppliers.

■ Employees
We has established an internal hotline to provide advice and resolve problems regarding human rights, and sexual and power harassment at an early stage.

■ Local communities
We hold various tours to give local residents an understanding of our business activities.

■ NPOs/NGOs
We carry out activities to preserve green areas and environment together with the Tokyo Metropolitan Government, local environmental organizations, and NPOs.

Topic Example of Dialog
Future Session “Resilience in the Future*”

On 14th march 2014 Taisei Corporation held a future session “Resilience in the Future” at Kokuyo Hall in Minato-ku, Tokyo, to envisage through dialog the form of countermeasures against earthquakes in the future. In addition to 10 Taisei staff members, about 100 stakeholders gathered from various types of organization such as disaster prevention-related companies, NPOs, think tanks, educational organizations, etc., as a result of an announcement to the general public. A lively dialog resulted on the theme of what countermeasures are necessary against earthquakes in the future, while listening to the talk of an inspiration commentator, and the participants proposed 19 unique initiatives. Countermeasures against earthquakes need to change from the viewpoint of just “prevention” to a viewpoint of “resilience” which includes how to start up again after being subjected to damage. This was an opportunity to consider the future direction of countermeasures against earthquakes in Japan.

Date and time:
14th March 2014 (Friday), 13:00 to 17:00
Location:
Kokuyo Hall (Minato-ku)
Held by:
Taisei Corporation
Cooperating organizations:
Toyo Keizai Inc., Aioi Nissay Dowa Insurance Co., Ltd., InterRisk Research Institute & Consulting, Inc., Future Sessions Inc., Yahoo Japan Corporation, Kyoto University of Art and Design, Gaien Campus Planetary Design Course (Professor Shinichi Takemura), Enterprises Alliance Future Centre
Related communities:
Future Meeting (Nissan Motors volunteer association), Tasukeai Japan, ITx Saigai, Community Crossing Japan, iSPP
Inspiration commentator:
Professor Kenji Watanabe, Graduate School of Engineering, Nagoya Institute of Technology
Facilitator:
Takahiko Nomura, Representative Director and President, Future Sessions Inc.

* “The ability of a system, community or society exposed to hazards to resist, absorb, accommodate to and recover from the effects of a hazard in a timely and efficient manner, including through the preservation and restoration of its essential basic structures and functions.”
(Source: UNISDR Terminology on Disaster Risk Reduction (2009))

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